Hotel Galaxy, Mumbai
About the Hotel
Hotel Galaxy is a 3-star hotel located in the heart of Santacruz, Mumbai. It is situated approximately 2.5 miles from the Bandra Kurla Complex, a major business district. The hotel operates a 24-hour front desk and offers various designated facilities for guests. Its proximity to significant attractions like Juhu Beach and Sanjay Gandhi National Park enhances its appeal for travelers.
Location
The hotel is conveniently located 6 miles from Chhatrapati Shivaji International Airport, ensuring easy access for arriving guests. Other local attractions include Mukteshwar Temple and the Aai Museum, both within a 1 miles radius. Additionally, the vicinity to popular spots like Juhu Beach highlights the hotel's location for those interested in exploring Mumbai's natural beauty.
Rooms
Each double room is air-conditioned and includes a flat-screen TV with cable channels, a tea and coffee maker, and a wardrobe. Guests can enjoy city views from their rooms, with certain accommodations featuring a seating area for relaxation. Private bathrooms equipped with walk-in showers provide complimentary toiletries for convenience. Essential amenities such as free WiFi, safes, and ironing facilities are standard in all guestroom offerings.
Eat & Drink
The hotel's in-house restaurant serves a variety of cuisines, including Indian, Chinese, and continental dishes. Guests can also enjoy a complimentary breakfast buffet each morning. A bar/lounge is available for guests looking to unwind with their favorite drinks. Room service may also be accessible for added convenience.
Leisure & Business
Hotel Galaxy features meeting facilities, making it suitable for business travelers. Guests can utilize services like luggage storage, laundry, dry cleaning, and currency exchange. The property also offers concierge services and wedding services. A terrace is available for relaxation and informal gatherings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Fire extinguishers
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Children's play area
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
I had a rather mixed experience at this hotel. While it is in a decent location and the rooms were fairly clean, I faced numerous issues at check-in which left a sour taste. The service was inconsistent, particularly during my initial interactions, although it improved once I got the necessary help. Overall, it felt a bit chaotic and not as straightforward as it should have been for a hotel stay.
This hotel is small and clean, making it decent for a short stay, especially if you're near the airport. The location is excellent for airport access, but the breakfast is quite basic. I had some issues with mosquitoes due to open windows, and the lift is small, which can be inconvenient for those on higher floors.
I had a very frustrating experience during my check-in, as the receptionist initially refused to honor my prepaid reservation, attempting to charge me three times more. It took a long phone call with customer service to resolve the situation. Although the hotel itself was nice and could have been enjoyable, the unprofessional handling of my arrival really soured my stay. The rooms are small and not well-maintained, leading to multiple room changes during my stay, but the location is convenient if you need to be near the airport.
I had a wonderful experience at Hotel Galaxy, especially enjoying the clean and spacious rooms and the attentive staff. The complimentary breakfast was a highlight, and the free airport transfers made my stay even more convenient. On the flip side, I did face an issue with room maintenance and a confusing reception setup. Overall, it's worth a visit, particularly for its location near the train station.
I had a rather frustrating experience during my stay. While the location is fantastic for those needing to be close to the airport, the rooms left a lot to be desired, with maintenance issues and cramped spaces. The service was inconsistent, and I felt the reception staff could have been more professional. On the plus side, the hotel was relatively clean and the breakfast provided was basic yet acceptable. However, I wouldn’t recommend this place for an extended stay due to the numerous issues I encountered.
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